Legal

Delete Your Account and Data

Last updated 12 September 2026

He & Me is operated by [OPERATOR_NAME]. This page explains how to delete your He & Me account and everything attached to it. There are two ways to do it, and both delete the same data.

Option 1 — Delete from inside the app (immediate)

1. Open He & Me and go to Settings.
2. Scroll to Account.
3. Tap Delete Account.
4. Confirm twice. The second prompt is the last chance to stop.

Your account is deleted immediately and you are signed out. There is no recovery step and no waiting period — if you change your mind afterwards you will need to sign up again as a new user.

Option 2 — Request deletion by email (no app required)

Use this if you have uninstalled the app, lost access to your phone number or Google account, or simply prefer to ask us.

Email support@heandme.in with the subject Delete my account, from the email address linked to your He & Me account, or telling us the mobile number you signed up with.

We will:

• acknowledge your request within 24 hours;
• verify that the account is yours, which may mean sending a one-time code to the phone number or email on the account;
• complete the deletion and confirm it to you, normally within 7 days and at most within 30 days.

We ask for verification because deletion is irreversible and we will not let one person delete another person's account.

What gets deleted

Everything below is removed from our active systems when your account is deleted:

• Your profile — name, age, position, weight, height, bio, city.
• Your account identifiers — mobile number, and email, name and account id if you signed in with Google.
• Your stored location.
• All your chat messages, including the copies held in the conversations you had with other people. Deleting your account removes the conversation from both sides.
• Every block, mute and report you created, and the reasons you gave for them.
• Your push-notification device tokens, so your phone stops receiving He & Me notifications.
• Your online/last-active status.

What may be kept, and for how long

We keep a limited record only where the law requires it or where removing it would let someone escape a safety decision:

• Safety and abuse records. If your account was reported, banned, or involved in a safety investigation, we may retain the minimum record needed to enforce that decision and to protect other users — typically a record of the ban rather than your profile or messages. This is kept no longer than necessary and is then deleted or anonymised.
• Legal and financial records. If you ever made a payment, transaction records are retained for the period Indian tax and accounting law requires. He & Me does not currently take payments.
• Backups. Deleted data can persist in encrypted backups for up to 30 days before those backups rotate out. It is not restored to the live service and is not accessible to other users during that window.

We do not keep your profile, your messages or your location beyond the deletion.

Deleting without closing your account

If you only want to disappear from other users rather than delete everything, use Settings → Account → Deactivate Account. Deactivating hides your profile from Discover and keeps your chats intact, and you can reactivate at any time. It is not deletion, and your data stays on our systems.

Questions

Write to support@heandme.in, or contact our Grievance Officer — see section 12 of the Privacy Policy.